Store Policy

Welcome to createVAN.com. By purchasing and downloading products from our website, you agree to the following terms and policies.

Digital Products

All products sold on createVAN.com are digital downloads. No physical items will be shipped. Due to the nature of downloadable digital assets, all sales are final.

Refund Policy

Because digital files cannot be returned, exchanged, or revoked after delivery, refunds are not available under any circumstances.

Please review all product descriptions, included file formats, software requirements, and preview images before making a purchase.

Software Requirements

Most products available on createVAN.com are designed for use with Adobe Illustrator (AI) and Adobe Photoshop (PSD).

A basic understanding of these programs is recommended before purchasing. Customers are responsible for ensuring they have the necessary software and knowledge to use the files.

Refunds will not be issued for misunderstandings regarding software requirements, file compatibility, or product functionality that is clearly described within the product listing.

Corrupt or Non-Working Files

We take great care to ensure all files are properly tested before release. However, if you receive a file that is corrupt, damaged, incomplete, or otherwise not functioning as intended, please contact us at:

hello@evanipo.com

We will gladly provide an updated or replacement version of the file at no additional charge.

Customer Feedback

We value customer feedback and continuously work to improve our products.

If you are unhappy with a purchase or have suggestions regarding a product, please contact:

hello@evanipo.com

While refunds are not available, we carefully review customer feedback and may make updates, improvements, or adjustments to our products when appropriate.

Product Usage

All files sold on createVAN.com are subject to the licensing terms provided with each product. Unauthorized redistribution, resale, sharing, or claiming ownership of the original files is prohibited.

Contact Information

For product support, file issues, or general inquiries, please contact:

hello@evanipo.com - Contact Form

Thank you for supporting createVAN.com and our collection of creative digital assets.